ViceMode Walk-in Stores

Is there a ViceMode walk-in store in my area?

No. We only sell online.

Orders and Shipping

How we process Orders

Once the order has been approved, we will need time to prepare it for quality control and packing. After the order has reached the processing stage, you may no longer change or cancel the order. It usually takes us between 1-2 business days to completely process orders.

We ship all orders via DHL/FEDEX/UPS which takes between 1-3 business days in the U.S and 3-5 business days outside the U.S to deliver. Some orders are processed faster. You may expect your package to arrive within 3 business days after you have received a tracking number.

Shipping Methods (We ship to over 60 countries worldwide)

Shipping Service Price Package Tracking Estimated Delivery
Economy in the U.S. $4.99 Yes 1-3 business days
Economy Outside the U.S. $5.99  Yes 3-5 business days
       
FREE SHIPPING FOR ORDERS OVER $99 WORLDWIDE. Free Shipping Yes  1-3 days in the U.S & 3-5 Outside the U.S.

I already placed an order with Vicemode.com. Can I change something?

We ship all orders as quickly as possible, so we are not always able to make changes to an order after it is placed. However, you are welcome to email us at [email protected] and if we are able to assist you we will certainly do so.

How do I cancel my Vicemode.com order?

We ship all orders as quickly as possible, so we are not always able to cancel an order after it is placed. However, you are welcome to email us at [email protected] and if we are able to assist you we will certainly do so.

Does ViceMode.com ship to APO/FPO addresses?

Yes, military customers are able to shop through the US customer checkout. APO/FPO packages are shipped via US Postal Service, Fedex and DHL. Standard delivery rates will apply.

Payment Options and Tax

What payment methods are accepted?

PayPal

PayPal payments are accepted. Proceed through our online checkout and select PayPal as your payment.

Credit and Debit Cards

Vicemode.com also accepts the following credit cards: Visa, MasterCard, American Express, and Discover. Debit cards are also accepted as long as they have a Visa, MasterCard, American Express or Discovery logo.

Sales Tax

We are required by law to charge sales tax on orders delivered to states in which we have corporate locations. Therefore, sales tax will be charged on orders delivered to California, subject to local tax rates.

What currency will I be billed in?

All customers will be billed in US Dollars.

Privacy and Cookie Policy

What is your complete privacy policy?

Click here to view our Privacy Policy.

Why does ViceMode.com ask for my email address? Will I get spam emails after I give it to you?

Providing us with your email address means we can send you two very important emails: one is a copy of the order that you place with us, and the other is a notification that your package has been shipped. We may also use email if it is necessary to contact you regarding your order. We will not send you spam emails, and we will not give your email address to any third party company.

Promos and Coupons

How can I find out about ViceMode.com promotions?

We recommend that you sign up for our email mailing list. Once you sign up, we’ll email you on a regular basis with the latest ViceMode.com news, specials, and promotions. Our service representatives cannot give out promotions over enquiry emails.

How do I use a coupon code?

Get 10% off your first order by using promo code: s10ft at checkout. When you checkout on the store’s website, paste the code in the promo code field. Stores sometimes call this a promo code, but it is also known as a promotional code, coupon code or discount code.  If you’re having any trouble using a coupon, do not hesitate to contact us.

Returns and Refunds

What is your complete returns policy?

Click here to view our returns policy.

Did ViceMode.com receive my return package yet?

We will send you an email at the time your return package is processed.

How can I do an exchange?

All packages mailed to our Returns Department will be processed as refunds. If you need an exchange, we recommend that you mail back your item for a refund, then place a new order with us at any time.

If I need to return an item, do I have to pay the postage?

Yes, if you mail an item back to us, you will be responsible for the return postage. We recommend that you add tracking and insurance for your own protection. We only offer free returns to customers who are willing to exchange for another product. We do not issue free returns to customers who will like to have a refund.

Are any items non–returnable?

Most of our items can be returned, including Sale and Clearance merchandise. Please note that items cannot be returned after 15 days. Your return merchandise must be unwashed and unworn with the store tags still attached.

Restocking Fees

A restocking fee is a percentage of the item’s price, depending on the type of item and the condition in which it is returned.
Note: You are not required to accept returns beyond the return window, but if you do, you may charge a restocking fee following the guidelines outlined in the table below.

Return request Restocking fee
The buyer changes their mind about a purchase and returns an item in the original condition within the return window. Yes. Up to 20% of item’s price.
The buyer returns an item in the original condition more than 15 days past the return window. The 15 days allow for return transportation from the buyer to the seller. Yes. Up to 20% of item’s price.
Secure Shopping at ViceMode.com

Is it safe to shop at the ViceMode.com?

Yes, it is safe to make online purchases at ViceMode.com. When you shop at ViceMode.com, you can rest assured that your personal information is secured utilizing best in class encryption and online protection technologies. All transactions on ViceMode.com are protected with SSL (secure socket layer) encryption, the standard for safe ecommerce activities. During the transaction process, all personally identifiable information (including your name, address and credit card number) is encrypted and safeguarded. As an added layer of protection, ViceMode.com servers are tested daily by McAfee, a third-party company that specializes in digital security. The Internet is always evolving, and these daily system scans make sure that we stay ahead of changing security requirements.

ViceMode.com respects your privacy. If you would like to learn more about how your private information is used in relation to your experience at ViceMode.com, please review our Privacy Policy. If, at any time, you have questions about shopping at ViceMode.com, please contact our Customer Service department.

At ViceMode.com we know it is a privilege to serve you. Feel confident knowing that we do everything possible to ensure you have a safe, secure and fun shopping experience.

Sizes and Selection

U.S SIZE

The reason most of our cloths run in “one size fits all” is because they are designed to fit people of a wide range of sizes. There are several positive views of the phrase one size fits for all”:

  • A t-shirt could be considered as fitting all people.
  • In men’s clothing, a hoodie or open sweater or cardigan can be labeled as one-size-fits-all; however, the size is typically a medium size (able to expand), rather than actually fitting petite or extra-large (XL) sizes.
  • People of sizes Small, Medium and Large can wear “one size” depending on your body shape and body figure.

We also put precise dimensions for customers to be able to know how it will fit. Please see our general guidelines below to help determine your size. If you are between sizes on the charts below, order a size larger or smaller based on the type of fit you prefer.

Jean and Jogger 28 (S) 29 30 (M) 31 32 (L) 33 34 (XL)
Waist 71 cm (28 inch) 74cm (29 inch) 76 cm (30 inch) 79 cm (31 inch) 81 cm (32 inch) 84 cm (33 inch) 86 cm (34 inch)
Thigh 27 cm (10.6 inch) 24 cm (9.4 inch) 28 cm (11 inch) 25 cm (9.8 inch) 29 cm (11.4 inch) 30 cm (11.8 inch) 30 cm (11.8 inch)
Leg opening 14 cm (5.5 inch) 13 cm (5.1 inch) 15 cm (5.9 inch) 14 cm (5.5 inch) 16 cm (6.3 inch) 17 cm (6.6 inch) 18 cm (7 inch)
Total length 102 cm (40.1 inch) 98 cm (38.5 inch) 103 cm (40.5 inch) 99 cm (38.9 inch) 104 cm (40.9 inch) 105 cm (41.3 inch) 102 cm (40.1 inch)
Inseam 80 cm (31.4 inch)  74 cm (29.1 inch) 81 cm (31.8 inch) 75 cm (29.5 inch) 82 cm (32.2 inch) 81 cm (31.8 inch) 79 cm (31.1 inch)
Outseam 22 cm (8.6 inch) 23 cm (9.1 inch) 23 cm (9 inch) 24 cm (9.4 inch) 24 cm (9.4 inch) 26 cm (10.2 inch) 26 cm (10.2 inch)

gue

T-Shirt & Tank Top         XS S M L XL 2XL 3XXL
Width (of t-shirt) 16″ 18″ 20″ 22″ 24″ 26″ 28″
Length (of t-shirt) 28″ 29″ 30″ 31″ 32″ 33″ 34″
Sweatshirt & Hoodie XS S M L XL 2XL 3XXL
Width (of sweatshirt) 19″ 20″ 21″ 22″ 23″ 24″ 25″
Length (of sweatshirt) 25″ 26″ 27″ 28″ 29″ 30″ 31″
               
Jacket & Coat XS S M L XL 2XL 3XL
Chest 34″ 36″ 38″ 40″ 42″ 44″ 46″
Sleeve Length 25″ 25.5″ 26″ 26.5″ 27″ 27.5″ 28″
Back Length 24″ 25″ 26″ 27″ 28″ 29″ 30″
Shirt     XS S M L XL 2XL 3XXL
Chest 26″ 28″ 36″ 38″ 40″ 42″ 44″
Neck 15″ 15.5″ 16″ 16.5″ 17″ 17.5″ 18″
Sweater & Cardigan       XS S M L XL 2XL 3XXL
Chest 36″ 38″ 40″ 42″ 44″ 46″ 48″
Length (of sweater) 25″ 26″ 27″ 28″ 29″ 30″ 32″

This sizing chart is Approximate.

Buyers should confirm measurements of clothes and compare to their clothes to avoid any fitting problems.

Questions? Contact us.

Wholesale

Can I buy wholesale from ViceMode.com?

Email us at [email protected] if you are willing to buy wholesale. A minimum order is required.